Mumbai Mumbai: Universal Sompo General Insurance, a trusted service provider in the insurance sector, has reaffirmed its commitment to providing a seamless claim experience based on speed, transparency, and care.
The company has processed around 13.70 lakh claims cases across all lines of business till December 2024, totalling Rs 2,135 crore. Additionally, the company has expedited settlement of third-party claims, disbursing Rs 234 crore so far in 2,709 cases in FY 24-25. The company is also associated with government initiatives such as Ayushman Bharat Pradhan Mantri Jan Arogya Yojana and has approved 21,723 claims cases amounting to around Rs 17 crore.
The company has been constantly assisting policyholders in their hour of need, strengthening its commitment to policyholders.Customer testimonials reflect unmatched service excellenceIndustry leaders and individuals alike have acknowledged and experienced its efficient and customer-centric approach.
“When our business faced an unexpected crisis, Universal Sompo proved that it is more than just an insurer – they were a true partner. Their quick claims processing and dedicated support ensured minimal disruption, allowing us to get back on track without financial stress. Their reliability and efficiency make them our preferred insurance provider.” Dr. Santosh Kumar Malik, Executive Director (Human Resources), Mazagon Dock Shipbuilders Ltd.
Similarly, individual policyholders have shared life-changing experiences:
“In times of crisis, Universal Sompo kept its promise. A medical emergency could have been financially overwhelming, but their seamless claims process and compassionate service made all the difference. They managed everything with speed and transparency, giving me peace of mind when I needed it the most.” Mr. Dharmendra Kumar, Assistant General Manager, Head Marketing, Dainik Jagran, Jharkhand.
Universal Sompo’s service excellence is evident in real-life scenarios. Through its “Cashless Anywhere” initiative, it has facilitated timely medical care to policyholders even in non-network hospitals in critical situations. Recently, the company has been recognised and honoured by the State Government for settling 100% flood claims related to property and motor damage.
