Mumbai: Tata Communications, a leading global communications technology company, today announced the acquisition of a 51% stake in CoMotion Inc., a large AI-native enterprise SaaS platform company with operations in the US and India.
This acquisition marks a major step towards accelerating AI integration into Tata Communications’ digital fabric offerings, particularly its customer interaction suite, which includes Tata Communications Kalera, to deliver contextual and converged AI-driven experiences for both customers and employees. CoMotion’s orchestration engine will integrate with Kalera’s core components, such as channels, Kalera TX Hub, and CCaaS, to automate and intelligently guide the customer journey end-to-end, transforming engagement from reactive responses to predictive and generative interactions.
CoMotion powers global enterprises with three powerful pillars:
- Omnichannel CX automation for real-time, data-driven, hyperpersonalized engagement
- Voice AI solutions built on ultra-low latency speech-to-speech AI models
- Business-ready autonomous digital agents that are compliant, intelligent, policy-aware AI entities that operate continuously across customer-facing and internal enterprise functions
The platform brings together voice AI, agentic AI builder, and omnichannel journey orchestration, allowing brands to automate complex tasks and deliver real-time, personalized engagement at scale, while transforming enterprise operations through AI-powered digital support.
By acquiring CoMotion and integrating its capabilities into its digital fabric, Tata Communications will further accelerate its AI adoption and advance its journey to becoming an AI-first organization. This development builds on its ongoing efforts to help enterprises shift from AI experimentation to scalable, business-critical transformation.
A. S. Lakshminarayanan, MD and CEO, Tata Communications, said: “This acquisition is a significant step in our journey to redefine customer experience in the AI era. With CoMotion’s capabilities already integrated into Tata Communications Kaleyra, we are seeing tremendous customer traction. We expect this momentum to further accelerate our evolution into an AI-first organization, making our digital fabric more intelligent, adaptive, and future-ready.”
CoMotion Inc. Murali Swaminathan, CEO of Tata Communications, said: “We are delighted to announce this important milestone in our journey. It’s not just about capital. It’s about conviction, shared purpose, and the power of combining our innovation velocity with Tata Communications’ global reach, trusted brand, and digital expertise. Together, we will unlock the full potential of AI across multiple industry sectors, creating solutions that scale responsibly and transform the way the world works. The future isn’t just coming – it’s here, and it’s global.”
The transaction will be completed as a cash-only acquisition on a fully diluted basis through a stock purchase agreement.
About Tata Communications
Tata Communications (NSE: TATACOMM) (BSE: 500483), part of the Tata Group, is a global digital ecosystem enabler powering the rapidly growing digital economy in over 190 countries and territories. Leading with trust, it enables the digital transformation of enterprises worldwide with collaboration and connected solutions, core and next-gen connectivity, cloud hosting and security solutions, and media services. 300 of the Fortune 500 companies are its customers, and the company connects businesses to 80% of the world’s cloud giants. For more information, please visit www.tatacommunications.com.
Forward-Looking and Cautionary Statements
Certain statements and statements in this release regarding Tata Communications and its prospects, and other statements regarding Tata Communications’ expected financial position, business strategy, the future development of Tata Communications’ operations, and the general economy in India, are forward-looking statements. Such statements involve known and unknown risks, uncertainties, and other factors, including financial, regulatory, and environmental factors, as well as factors relating to industry growth and trend projections, that could cause Tata Communications’ actual results, performance, or achievements, or industry results, to differ materially from those expressed or implied by such forward-looking statements. Important factors that could cause actual results, performance, or achievements to differ materially from those expressed or implied by such forward-looking statements include, among other things, the failure to increase traffic volumes on Tata Communications’ networks; Failure to develop new products and services that meet customer demands and generate reasonable margins; failure to successfully complete commercial testing of new technologies and information systems to support new products.
