BHUBANESWAR: The state government is set for major reforms in the insurance claims process to expedite vehicle insurance settlements and ensure swift and hassle-free compensation for accident victims.
The Commerce and Transport department has been asked to coordinate with empanelled agencies to develop a customised standard operating procedure (SOP) for uniform execution of claims.
At a high-level meeting chaired by principal secretary Usha Padhee here, it has been decided to amend the existing processes, enhance regulatory flexibility and ensure seamless claims’ disbursement.
