CHENNAI Chennai: Automaker Nissan Motor inaugurated its first state-of-the-art national training centre, Nissan Academy, at its factory in Tamil Nadu to enhance the skills of its sales and service personnel across the country, a top official said on Friday.The facility, located at the Renault Nissan Automotive India plant at Oragadam near Chennai, is spread over 10,500 sq ft and is designed to provide education and training in sales, technical maintenance and body shop services for Nissan Motor India’s dealership teams.
According to a company statement, the academy can train over 1,000 technicians annually.It is part of Nissan’s broader commitment to expand its dealership network and ensure the highest standards of service across India, the statement said. “The inauguration of the Nissan Academy in Chennai is a significant step in our commitment to deliver innovation and excellence in customer service to Indian customers. By investing in the development of our dealership teams, we aim to deliver unmatched service quality and customer experience,” said Frank Torres, President, Nissan India Operations, who inaugurated the facility.
Torres, who is also the divisional vice president of AMIEO Regional Business Transformation, added, “This training facility will support our continued efforts to enhance customer experience and satisfaction. Nissan is committed to its India operations, dealers, partners and customers. We are on track with the plans announced during the launch of the Nissan X-Trail and the new Nissan Magnite earlier this year.” The Nissan Academy comprises an advanced mechanical workshop for practical training in vehicle repair, diagnostics and overall overhauling. It also has a state-of-the-art body shop equipped with modern equipment and resources to support comprehensive training programmes, the company said.
