Athens: Eurobank S.A. (“Eurobank”), a subsidiary of leading banking group “Eurobank Ergasias Services & Holdings S.A.” (“Eurobank Holdings”) in Athens, Greece, and LTImindtree [NSE: LTIM, BSE: 540005], a global technology consulting and digital solutions company, have joined hands to launch a multi-year mutually beneficial collaboration focused on enhancing the customer experience by improving banking operations and building innovative IT services for Eurobank and its subsidiaries. The collaboration is enabled by Fairfax Digital Services (a Fairfax company) and will include the establishment of a global delivery center in India.
Strengthening the commitment to innovation, customer experience and excellence in banking technology, Eurobank and LTImindtree, powered by Fairfax Digital Services, today officially inaugurated their new global delivery center at the LTImindtree office in Pune, India. The global delivery center is another proof of the strong economic ties between Greece and India. Together with the recently established LTIMindtree Greece office, this center will promote technology modernization, digital innovation as well as enhance and maintain critical banking applications. This initiative will enable Eurobank Group to effectively meet growing customer demands while expanding its services.
As part of the multi-year relationship, LTIMindtree has been selected as the service partner for Eurobank Luxembourg’s Temenos implementation program, providing the bank with maintenance, data migration, quality assurance and post-production support services. LTIMindtree will help foster innovation and modernize technology infrastructure for Eurobank Group in Cyprus, Luxembourg and Greece. The collaboration will enable both companies to leverage the power of LTIMindtree’s innovative technology and data solutions to significantly improve customer experience and operational efficiency.
Stavros Ioannou, Deputy Chief Executive Officer (CEO), Group Chief Operating Officer (COO) and International Activities, Eurobank Holdings, said, “Eurobank Group has always been at the forefront of innovation, driving digital transformation to enhance customer experience and operational excellence. Our journey to become a digital leader is built on strategic partnerships that accelerate modernization and create seamless, future-ready solutions. Partnering with LTI Mindtree in collaboration with Fairfax Digital Services is an important milestone in this journey – strengthening our IT capabilities to meet changing customer expectations and regulatory requirements. We are excited about the future as we redefine customer experience and set new industry benchmarks with the launch of our new delivery center in India.”