NCRTC launches new features on RRTS Connect app

Business Business. July The National Capital Region Transport Corporation has introduced new features in the RRTS Connect application, including ticket booking, live train tracking and station navigation, a statement said on Saturday. According to the statement, the NCRTC has introduced new updates in the RRTS Connect app, making travel on Namo Bharat trains easier and more convenient. Available on Google Play and Apple Store, the app now includes ticket booking as well as several new features, ensuring a more comfortable journey for passengers on the country’s first Regional Rapid Transit System corridor. “Passengers can book their journey tickets under the ‘Plan your journey’ option on the app, which accepts payments through UPI, debit or credit cards and net banking. Users can also access their transaction history to review details of their previous journeys and download challans,” it said. “NCRTC has introduced a live train tracking feature that shows passengers the actual status and tracking of Namo Bharat trains available at their station in the next 30 minutes. Additionally, it provides information about the next station in the direction of Delhi or Meerut, its distance and estimated arrival time. The app also provides a complete timetable of train services for all days of the week, including start and end times,” the statement said.

The feeder bus service feature on the app provides comprehensive information about bus stops near the journey starting point and the nearest available RRTS station, including bus arrival and departure times for better journey planning. Additionally, RRTS passengers can book bikes, autos and cabs at stations through a link to the Rapido app, making ride booking easier. These features effectively address the critical need for last-mile connectivity, the statement said. The Station Facility option provides comprehensive information to improve your travel experience. It displays the name and location of the nearest RRTS station, as well as nearby major landmarks. Information on availability of drinking water and toilets, status of entry and exit gates, and which gates are open for passengers is also provided, the statement said.The app provides platform information, train directions, and operational status of lifts and escalators. Additionally, it also provides parking information, showing the number of two-wheeler and four-wheeler parking spaces available. The app includes a complete station layout design of platform and concourse levels, making navigation and planning easier, it said.Besides, the contact number of the station control room is also provided in the app. Passengers can contact the control room for assistance or send WhatsApp messages for help or suggestions. The app also provides information about major attractions near the RRTS corridor stations and includes a system map for commuters to know about all the stations on the corridor. The lost and found feature on the app lists all recovered items, along with the date, time and station where they were found, and also includes the process of recovery, the statement said.